Introduction
This Privacy Policy outlines how Mediatiz Foundation (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our LMS accessible via https://lms.mediatiz.org/
1.Information We Collect
We collect the following types of information from users:
1.1. Personal Information During Registration
- Phone Number: Used for account creation and login.
- Password: Required for account security and access.
- CNIC: Collected during subscription to verify identity.
- Email: Collected for account communication and notifications.
- Name: Used for personalization and account identification.
1.2. Information Collected for Student Profiles
- Student Picture: For identification within the app.
- Full Name: Required for student profile creation.
- Gender: Collected for profile information.
- School/Institute Type and List: To categorize and identify the student’s educational institution.
- School/Institute Code: For specific identification of the institution.
- Student Class/Grade: To tailor educational content.
- Country, State/Province, City, Address: For location-specific services and communications.
1.3. Information for Course Enrollment and Payment
- Billing Details: Includes Full Name, Email, Address, Country, State, City, Zip Code, and Phone Number. This information is necessary for processing payments.
- Payment Method: Required for purchasing courses. This information is securely processed through our payment service providers.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Account Management: To manage user accounts, including login and subscription services.
- Profile Management: To create and manage student profiles within the app.
- Course Management: To enroll students in courses, track their progress, and issue certificates upon completion.
- Payment Processing: To process payments for course purchases and provide receipts.
- Communication: To send notifications, updates, and customer support communications.
- Personalization: To tailor the app experience based on user and student profiles.
3.Sharing Your Information
We may share your information with third parties in the following situations:
- Service Providers: We use third-party service providers to process payments, send communications, and perform other business-related functions.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
4.Data Security
We implement reasonable security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure.
5.Cookies
Our website uses cookies to enhance user experience. Cookies are small data files stored on your device that help us understand how you use our LMS and improve its functionality.
6.Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7.User Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data, subject to certain conditions.
- Opt-Out: You can opt-out of receiving promotional communications from us.
To exercise these rights, please contact us at +92-336-6666-833
8.Third-Party Services
Our app uses third-party services for various functionalities, including payment processing and analytics. These third-party services may collect and use your data according to their privacy policies.
9. Compliance with Laws
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We ensure that your rights to privacy are respected and upheld.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We will notify you of significant changes via email or through notifications within our app. We encourage you to review this policy periodically.
Contact Us
For any questions regarding this Privacy Policy, please contact us at Contact Us – Mediatiz – Mediatiz Foundation